Herman Miller, Steelcase and other furniture at Office Designs

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Office Designs' Return Policy

You may cancel custom orders placed with Office Designs up to 72 hours after initially placing your order. After 72 hours has passed from the time your order was placed, you will be charged a 25% restocking fee for your cancellation. Contact Office Designs' Sales Department with any questions you have on this policy.

Merchandise returned to Office Designs must be in new or original condition upon its return. If the merchandise is damaged or shows signs of wear, appropriate fees will be charged. All returns must be accompanied by a "Return Authorization" issued by Office Designs' Customer Service team. Contact them in order to request your Return Authorization. Merchandise must be returned within 30 days of your receipt of the product in order to be eligible for a full refund. The value of "free gifts" given to you with your purchase will be deducted from your refund total.

* When returning your order you will be liable for any shipping & handling fees associated with the transport of your item. This includes the cost of originally shipping the item to you (even if this cost was covered with your order) as well as the shipping & handling costs associated with returning the item to Office Designs.

• Aeron Chairs must be returned within 30 days of receipt for a full refund or credit. Items returned for a size or color change must also be returned within 30 days (this service carries a $75 fee).
• Freedom Chairs delivered on the "Quick-Ship" program must be returned within 30 days of accepted delivery. There is a return/exchange charge of $149 on all Freedom Chairs. If your Freedom Chair was ordered in a custom color, you will be charged a 25% restocking charge in addition to the return/exchange fee of $149.
• Leap Chairs being delivered with the "Quick-Ship" program must be returned within 30 days of accepted delivery. There is a return/exchange charge of $75 on all Leap Chairs. If your Leap Chair was ordered in a custom color, you will be charged a 25% restocking charge in addition to an increased return/exchange fee of $149.

Herman Miller Enviro Concerns

Herman Miller boasts several manufacturing locations in the United States. These include: Zeeland, MI; Atlanta, GA; Sheboygan, WI; Sioux City, IA; Lake Mills, WI; Holland, MI. They closed the Spring Lake, MI facility in 2009. In 2006, Herman Miller opened two manufacturing facilities in Ningbo, China, as well as opening a Chinese national headquarters in Shanghai. Herman Miller's Environmental Accomplishments are almost too numerous to list, including their green building technologies, reduced packaging, reduce/reuse/recycle philosophy and much more. Below are listed some of their environmental highlights.

• Herman Miller Sayl - Sayl uses fewer parts and less materials than other similar chairs, allowing half the normal packaging. Its constructed in three global zones, allowing for less transportation and thus, less of a carbon footprint. 93% of the chair is made from recyclable materials. Its hollow, meaning it weighs less and is easier to ship. Called an "IKEA Killer" by Treehugger magazine, it was voted in the top three of their 2011 ""Best of Green Readers' Choice Awards.
• Herman Miller Honey - Herman Miller built an eco-friendly factory and offered tours to the public. Paper wasps soon set up shop on the exterior of the factory though, proving themselves to be a nuisance. Rather than use pesticides to control the problem, Herman Miller brought in honey bees to provide natural competition. The honey bees not only made the wasps decide to move, they pollinated flowers in surrounding areas. These healthy 12 colonies of honey bees were used to produce Herman Miller honey, which was in turn bottled and given to guests.
• Integrated Metal Technologies - was the Herman Miller Company's union operation, producing metal parts for Herman Miller office furniture systems in Spring Lake, Michigan. Integrated Metal Technologies workers were represented by United Steelworkers Local 2410. When the Herman Miller Spring Lake facility closed in spring of 2010, all workers were either offered positions at other companies or full severance pay and benefits.
• Herman Miller Energy Centre - features a heat-recovery boiler fueled by burnable solid wastes. This boiler diverts 13,000 tons of solid waste from landfills each year. The Energy Centre was built in the late 1970's and refurbished in 1994.
• Green Buildings Council - is a nonprofit organization, of which Herman Miller is a founder, promoting green building policies, technologies, standards and design for new facilities. Green Buildings is complemented by Energy Star Buildings. Under the Energy Star Buildings program, Herman Miller has switched to energy-efficient lighting.