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This information was taken from the drugstore.com website on Thursday, February 26, 2009, and is correct as of that date. All delivery times listed below do not include processing time and are estimates assuming that the items are in stock.

Drugstore.com Sales Tax Policy:

• Drugstore.com charges applicable state and local sales tax on all orders. Sales tax displayed online is just an estimate, the actual taxes will be charged to your account upon shipment of the order.

Where Drugstore.com Delivers:

Drugstore.com ships to the over 30 international locations, as well as APO/FPO addresses. Drugstore.com has partnered with MyUS.com and FiftyOne to be able to offer its products worldwide in Euros, Great British Pounds, US Dollars or Canadian Dollars. In order to ship your order to locations outside of the United States, you must visit drugstore.com at its international site, http://international.drugstore.com/ These locations include: Andorra, Austria, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden and the United Kingdom. Drugstore.com is licensed to fill prescriptions written in the United States and its territories, however, prescription orders cannot be shipped internationally. drugstore.com will ship prescription orders to: U.S. street addresses (all shipping services are available), U.S. Post Office Box Addresses (standard shipping only), APO/FPO Addresses(standard shipping only - military mail handling may cause delays) and U.S. Territories. Refrigerated medicines and DOT-restricted items cannot be shipped to Alaska, Hawaii, U.S. Protectorates or APO / FPO addresses. If the order destination requires a customs declaration, your order's contents will be visibly posted on the package.

How Drugstore.com Delivers:

The risk of loss of your items is passed to you once drugstore.com transfers your order to the delivery carrier. All orders shipping to Post Office Box Addresses are shipped by the US Postal Service. 3-Day Shipping, 2-Day Shipping and Overnight Shipping orders are all delivered by UPS. Expedited Deliveries ship through UPS Monday through Friday. Standard Deliveries ship through the USPS Monday through Saturday. Delivery via any method is not available for Sunday. Both Overnight and 2-day shipping orders must be received before 3:00 pm ET Monday through Friday (exclusive of holidays) to be processed the same day. 3-day shipping orders must be received before 1:00 pm ET Monday through Friday (exclusive of holidays) to be processed the same day. Orders received after these cutoff times are processed the next business day. Drugstore.com orders containing both general merchandise or non-prescription (OTC) items and prescription (Rx) items will be shipped separately and will be charged BOTH the general and Rx charges unless the general or OTC merchandise qualifies for free shipping.

• Standard Shipping is provided by either the USPS or UPS. The average prescription being refilled at drugstore.com will take between 6 to 8 business days to ship via this method. All other purchases sent by standard shipping have a total delivery time of between 4 to 7 days. Standard shipping for general merchandise orders costs $5.99 or is free for purchases totalling $49 or more. If the weight of your order is greater than 20 lbs., you will be charged an additional $0.99 per lb. shipping surcharge. Prescription orders cost $2.99 or ship free for applicable prescription orders of $99 or more. Orders containing DOT-restricted products (aerosol-type products or medications in pressurized spray cans and products that contain flammable, volatile or corrosive chemicals - fragrances, nail polish, nail polish remover or bunion treatments) must be shipped via Standard Shipping.
• 3-Day Shipping orders are shipped via UPS. The average prescription being refilled at drugstore.com will take between 4 to 5 business days to ship via this method for a charge of $9.99. Non-prescription orders sent via this method will have a total delivery time between 2 to 4 days. General merchandise or OTC orders shipping via this method are charged $13.99 or ship for the reduced rate of $8.99 if the merchandise total is $49 or more. Orders weighing 20 lbs. or more are charged an additional $1.99 for each pound over the 20 lb. allowance.
• 2-Day Shipping orders are shipped via UPS. The average prescription being refilled at drugstore.com will take between 3 to 4 business days to ship via this method for a charge of $12.99 for prescription orders. Non-prescription orders ship via 2-day shipping for either $16.99 or the reduced rate of $11.99 if your merchandise total is $49 or more. General merchandise and OTC orders sent with this method have a total delivery time of 2 days.
• Overnight Shipping orders are shipped via UPS. The average prescription being refilled at drugstore.com will take between 2 to 3 business days to ship via this method for a charge of $19.99 for prescription orders. Refrigerated medications require overnight shipping. (To save on shipping charges, you may want to consider requesting a larger quantity of medicine in each order, combine shipment of two or more refrigerated medicines, and/or use Rite Aid local pick-up for your future refills.) Non-prescription orders shipped via Overnight Delivery are charged $29.99 for the first 20 lbs. of weight to your order and an additional $3.99 per pound for every pound over 20. General merchandise and OTC orders shipped with Overnight Delivery have a total delivery time of 1 day.
• Back-Ordered Items will ship when they become available (separate from the rest of your order) and will be charged a $1.99 fee for delivery.
• Pre-Ordered Items will ship when they become available (separate from the rest of your order) and will be charged a $1.99 fee for delivery.

Important exceptions to free shipping rules

• Residents of New Jersey under 60 years of age cannot get free shipping on their prescription orders.
• Medicines requiring refrigeration must be shipped via Overnight Delivery and thus do not qualify for free standard shipping.
• Medicines paid for by insurance do not qualify for free shipping.
• Prescription Refills do not qualify for free shipping.
• Contact Lenses do not count towards the purchase threshold for free shipping.
• Purchases weighing more than 20 pounds are not eligible for free shipping.
• Bulk orders are not eligible for free shipping.

How Long Will It Take To Receive Your drugstore.com general merchandise or OTC (Over The Counter) order:

General merchandise and OTC (Over The Counter) orders from drugstore.com have two steps to them: order-processing time and shipping time.

• Order Processing
• Shipping Time varies with the destination of your order and the shipment method selected.

How Long Will It Take To Receive Your drugstore.com prescription:

Online prescription orders from drugstore.com have three steps to them: time to receive your prescription, time to fill your prescription and time to ship your prescription.

• Receiving Your Prescription involves receiving your order, authorizing prescription (your doctor can call or fax drugstore.com, you can transfer your existing prescription from another pharmacy, drugstore.com can phone your doctor or you can send the original prescription in by mail) and verifying your insurance information (if applicable) in addition to the actual order being received online and transferred to the appropriate departments. Add an additional 1 or 2 days when either filling a new prescription or using your insurance for the first time on drugstore.com.
• Filling Your Prescription varies with the type of prescription you are ordering. Generally, new prescriptions take longer to fill than refills. Renewal prescriptions add between 3 to 5 processing days to your order.
• Shipping Your Prescription varies with which delivery method you choose and the order's final destination. Refrigerated medicines must be shipped with Overnight Delivery. DTO-restricted items (such as aerosols and flammable, volatile or corrosive chemicals) must be shipped with standard shipping.
• Sending the original prescription to drugstore.com by mail adds an additional 2 to 5 processing days to your delivery time.
• Transferring your prescription from another pharmacy or having drugstore.com phone your doctor adds an additional 1 to 2 processing days to your delivery time.
• Having your doctor phone or fax your prescription to drugstore.com adds no additional processing time to your prescription order.
• Certain APO / FPO addresses may take up to 8 weeks for delivery due to current world situations.
• Insurance being used at drugstore.com for the first time will require an additional 1 to 2 days to verify and process.