This information was taken from the dell.com website on Thursday, January 29, 2009, and is correct as of that date.
Dell.com offers displayed on this site can only ship to the continental United States, Alaska, Hawaii and APO/FPO addresses.. No deliveries can be made from this website to any addresses of freight forwarders, warehouses, distribution centers, airports, hotels or post office boxes. If you would like to have your Dell purchase shipped outside of the United States, visit the relevant country's website. Sites are available for: Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia-Herzegovina, Botswana, Brazil, British Virgin Islands, Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, CIS, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Ethiopia, Finland, France, French Guiana, French Overseas Territories, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Netherlands, Netherlands Antilles / Curacao, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Africa, Spain, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Taiwan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Uruguay, US Virgin Islands, Venezuela, Yemen, Zambia, Zimbabwe
Dell assesses its shipping charges based on both the destination of the order and the products being ordered.Dell.com orders are built specifically to order. Dell systems typically take between 3 to 6 days to build, however, this timeframe may vary with the availability of various components. Once your system has been built, Dell.com will send you an email with an estimated ship date. Add the number of days in your chosen delivery date to arrive at your estimated final delivery date.
You may also be interested in shopping the online auctions at eBay for Dell electronics products. Here are some of the auctions ending soon.
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You must contact Dell Customer Service within 21 calendar days of your invoice date to start a Return. You can return most Dell.com purchases for either a credit or a refund, less any shipping & handling charges and applicable restocking fees. To start the process, contact Dell Customer Service for a CRA (Credit Return Authorization) number within the 21 day period from the date of invoice. Your return must be shipped to Dell within 5 days of the issuance of your CRA number.
Defective, damaged or incorrect shipments from Dell may be returned without a restocking fee applied to them. Use the correct page at Dell's site to report a missing, wrong, damaged or lost item to their customer service team.
Several different products may be returned within 30 days from the date of the invoice. These include the following:
Certain other products purchased online from Dell.com may not be returned. These products include the following:
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