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All Cookies Kids "on sale" items are exchange only. All Cookies Kids clearance items in the clearance area of the website are FINAL SALE and cannot be returned or exchanged.

Cookies Kids Shipping Promotions

This information was taken from the cookieskids.com website on Monday, November 2, 2009, and is correct as of that date.

Cookies Kids Sales Tax Policy:

• Cookies Kids charges sales tax only on orders being delivered to: New York. The only exception being that if a single item is priced at $110 or more, that item (and not the whole shopping cart) will have sales tax applied to it.

Where Cookies Kids Delivers:

Cookies Kids ships throughout the 48 continental United States, Alaska and Hawaii, US Territories served by the USPS, APO/FPO addresses and most international locations. International countries available for selection during checkout include: Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Brunei, Burkina Faso, Burundi, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Fiji, Finland, France, French Polynesia, Germany, Gibraltar, Great Britain, Greece, Greenland, Grenada, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Korea (Republic of), Kuwait, Lithuania, Liechtenstien, Luxembourg, Macao, Malaysia, Maldives, Mali, Malta, Martinique, Mexico, Moldova (Republic of), Monaco, Mongolia, Montserrat, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Norway, Oman, Pakistan, Panama, Peru, Philipinnes, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Saudi Arabia, Serbia & Montenegro, Slovakia (Republic of), Singapore, Slovenia, South Africa, Spain, Sri Lanka, St. Christopher & Nevis, Suriname, Sweden, Switzerland, Taiwan, Thailand, Trinidad & Tobago, Turkey, Turks & Caicos Islands, Ukraine, United Arab Emirates, Uruguay, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen and Zambia. Cookies Kids encourages you to phone their customer service at (US)1.877.942.6654 if you would to place an order but don't see your country listed during the checkout process! Cookies Kids even ships to Post Office Box addresses.

How Cookies Kids Delivers:

Shipping estimates begin when your order leaves the warehouse: that may take up to 1 to 2 days of processing time.Cookies Kids charge for shipping based upon the total weight of your order, destination and speed of delivery. There is no set schedule of costs so expect charges to vary, but they generally start at around $7.

Another thing to note is that items from The North Face always ship for free from Cookies Kids!.
• Ground Shipping is delivered via either UPS or USPS and is the standard method of shipping for Cookies Kids. This option delivers your item between 4 to 7 business days after being shipped.
• Fast Shipping is an expedited shipping option via UPS with delivery of your item within 3 business days. Some extremely rural areas do not have access to this delivery method. "Fast" shipping is available for a surcharge $12 in excess of the standard shipping charges for your order.
• Faster Shipping is an express 2 business day service that is offered for an additional $15 on top of the standard shipping charges. This option has your package delivered within 2 to 3 business days and which is not available in some very remote areas.
• Alaskan and Hawaiian Deliveries take between 3 and 10 days to deliver and are charged an additional fee of $12 over the standard shipping rates.
• International Deliveries are sent via USPS International Shipping Service. Shipping estimates for international deliveries are calculated during the online checkout process. Any VAT, duties or taxes imposed by the government of the destination country will not be accounted for in your payment to Cookies Kids: the recipient of the package MUST pay any and all fees and taxes before receiving the parcel. Items from the brand "The North Face" are unable to be shipped internationally.

Shipments to Multiple Addresses?

Cookies Kids DOES NOT allow for you to ship parts of your order to separate addresses, or to ship packages to multiple addresses. You should submit a separate order for each address you will be shipping to.

* All orders are subject to credit card verification and in rare cases may take between 48 to 72 hours after submitting the order for it to be processed.
* All packages returned to Cookies Kids after 3 attempted deliveries as well as those packages refused are subject to any and all associated shipping charges.